Privacy policy

Last updated: 11/01/2022

1. General policy

CashCtrl Ltd. takes the security of your data very seriously. We treat your personal data strictly confidential and secure it with appropriate technical and organizational security measures.

Usage of the CashCtrl website as well as the CashCtrl Forum is generally possible without divulging personal information. For the «CashCtrl» application you sign up with your e-mail address and the name of your organization. Whenever we receive personal information from you, we do so by asking you specifically, not behind your back.

All data that you enter on our sites (including names, addresses, e-mail addresses, accounting data, etc.) is never passed on to third parties without your explicit permission.

Please be aware that the secure transferral of your data on the internet (e.g. by e-mail communication or via your browser) is not completely in our control and can potentially be compromised by malicious actors (e.g. via viruses). We recommend that you adequately protect your computer against viruses and use strong passwords.

2. Legal basis of data processing

The processing of your data is done for the fulfillment of a contract, according to the FADP (Federal Act on Data Protection, Switzerland). The subject of this contract is the registration and usage of the web application «CashCtrl».

3. Usage of the website and cookies

You can visit our website and inform yourself about our offerings without divulging personal information. While you are browsing on our website, our server stores and keeps data that your browser automatically sends to us in so-called log files. They are:

  • Type of browser / browser version
  • Which operating system you use
  • Your preferred language
  • Referral URL (which website you are coming from)
  • Hostname and IP address of your computer
  • Date and time of the server request

This information is used to optimize and improve our offerings, and to detect and protect ourselves from malicious actors. This data is analyzed anonymously without revealing personal information.

We use cookies and an analytics tool (Matomo: Open Source, anonymized and self-hosted in Switzerland) on our website to figure out how to improve our website. Cookies are small pieces of text that the website can store on your computer (which is explicitly authorized by your browser). Cookies cannot harm your computer or contain any viruses.

4. Data retention and deletion of client data and conversations

If you do not wish to use CashCtrl anymore, you can delete your account at any time or have us delete it for you. Send us a support request from within the application for this purpose.

After deletion we keep a backup of your data for 30 days. Afterwards we only keep the data that we are legally required to keep according to tax law and our legal data retention duty in Switzerland, e.g. the retention of business records for 10 years (OR 958f).

Support requests and suggestions from within the application as well as e-mail conversations can be archived and used for the improvement of CashCtrl. However, they are never passed on to third parties and only analyzed by the CashCtrl team.

5. Contact

If you have questions about this privacy policy or the protection of your data by CashCtrl Ltd. please contact:

CashCtrl Ltd.
Operating data security officer
Pumpwerkstrasse 33
4142 Münchenstein

E-Mail: privacy (at)